What should I know about card reservations for bookings and onboard purchases?
Pre-payment by credit card:
Booking payments are first registered as a reserved amount. Once the transaction is completed, the reservation is normally released.
Onboard account:
A credit card is registered per cabin at check-in and is used for all onboard purchases.
An initial 10 NOK reservation is made to verify the card.
Havila Voyages may also place a daily pre-authorization to cover purchases charged to your cabin.
Release of reserved amounts:
In some cases, the reserved amount may not be released immediately. It can be held by the bank for up to 30 days after the transaction. This is a pre-authorization, not an actual transaction, and cannot be refunded manually.